Hello, hello! How’s everyone doing this wonderful Wednesday? Welcome to September! Things here are still “hurry up and wait” all around (Medicaid, wheelchair, etc.). I wrote 15,365 words in August and I wrote at least a little every day. I plan to do it again this month with my only real goal being “write more than August.” Anyway, I don’t have much to ramble about, so here’s another update to the Wheelchair Saga. You can find parts 1, 2, 3, 4, 5, 6, 7, and 8 at their respective links. Here we go.

Background: Randy from Universal Med Supply brought the chair out on July 28th. Two parts were wrong. It should’ve taken a week tops to get the replacements, but for some reason it took them a month (no idea who dropped the ball on this). I spent a month having to pull teeth to get answers and timelines. I’m not a happy Cyn (for those who don’t get the reference, I’ve been known as CynicalCripple online since the Yahoo chat days and people still call me Cyn). Anyway…

On August 31st, Randy brought out the replacement parts. Problem? He never bothered to learn how to program the button I ordered. Second problem? He was running so late that Sunrise Medical’s IT department was already closed, so he was going to have to come back again to program it with help. Why not just reschedule when you realize you’re going to be that late? I mean… I could have been the bigger person and told him to just try again a different day because I knew that was going to happen, but I’m petty. They want to make him make a useless trip, that’s their problem. I’m not giving them an easy out after everything they’ve done. But I digress. He replaced the knee pads with the correct thigh pads. So, those problems are at least partially corrected. Also, Mohamed didn’t send the “try it just in case” armrest pads. Again. I figure those are never coming and Dad will have to come up with something if the current armrests are too narrow to support my left side and right elbow. Also, there’s a new problem!

No one (looking at John West here) bothered asking me about what kind of joystick mount I needed and I honestly never thought about it or mentioning it. I figured a standard mount that sits against the armrest would be, you know… standard. Oops. They sent a swing away mount. In theory, it’s great. In practice, it’s not particularly adjustable and it’s way too far from where my hand would sit. My current joystick has never been very comfortable for me in that respect, but the new one is impossible. So, now I have to wait for a new mount for that. No idea how long that’s going take. Ugh.

It’s not like walking onto a car lot and driving away with something. Don’t ever think being cripple is easy. It’s mostly just paperwork and waiting.

Hello, hello! How’s everyone doing this lovely Wednesday? Nothing new here. Official status of basically everything in my life: still waiting. If you’re just tuning in to the Wheelchair Saga, you can find parts 1, 2, 3, 4, 5, 6, and 7 at their respective links. This is going to be short.

Randy came out three weeks ago as of Tuesday around 3pm. The incorrect button was supposed to be shipped priority the day after he came out. It was shipped last week. I have had to be short in my emails to get updates. Yesterday, I asked for updates. The response was swift. Universal Med Supply has received the button and the new mounting hardware for the thigh pads, but there’s still no word on the thigh pads themselves. Mohamed called the wheelchair company and is waiting for them to get back to him about what’s going on with the pads. So, yeah. Still waiting.

Howdy, howdy! How’s everyone doing this lovely first Wednesday of August? I’m grumpy and annoyed and haven’t been sleeping well at all. I called Medicaid yesterday and wasted an hour and a half of my life. Like 70 minutes of that was spent on hold. First girl was sweet but useless (they always are because I think their entire job is to transfer people to where they might need to go). She transferred me to the special escalation unit where they can answer basic questions or forward you to higher ups. I just wanted to know if my renewal was actually received. Second girl (less cheerful but also sweet) confirmed that it has been received and is actually under review. They have until November 12 to make their decision. But I really just wanted a recording saying it was received in case they try to screw me around like last year. Anyway, I’m mostly grumpy and annoyed about the wheelchair, so let’s update the Wheelchair Saga! Parts 1, 2, 3, 4, 5, and 6 can be found at their respective links. I’ll try to be quick because (believe it or not) this is not the last installment.

A little over a week ago, a guy named Randy brought my new wheelchair out and proceeded to start setting it up for me. Yay? Not really. There were things that were wrong. First off, I can’t reach the buttons on the joystick box, so I have to order special programmable buttons just to turn my chair on and off or control the speed profiles and seating. I currently have huge buttons that I have always hated aesthetically speaking. When I found a smaller two-in-one version, I was super happy. They cost Dad $525 out of pocket, which is fucking ridiculous. But for some reason, they sent a set that only had one wire. You have to plug the buttons in to make them work. In two different ports. Otherwise, only one button works. I checked. I told Mohamed I wanted the button that had two wires, so not my fault. I don’t know if it was ordered wrong or if Sunrise (Quickie maker) sent the wrong one. Either way, Randy told Mohamed and a Quickie tech what we needed and it was supposed to be shipped the next day priority after Mohamed signed paperwork. A week ago.

Another thing wrong was that I ordered thigh support pads. I got tiny ass knee support pads. I don’t know if any of you have seen my thigh fat, but it will destroy those tiny circles the first pothole we hit that jostles me into them. They could’ve sent either of the thigh pads and it would’ve been fine. Why knee pads? Who screwed up? Probably Universal, but I can’t be positive, so all I can do is grit my teeth and wait for it to be fixed.

The only other unplanned concern I have is the arm pads. I repeatedly told Mohamed that I need wide and flat arm pads. He said he would send out some different styles and we could try to make them work because Quickie doesn’t really have wide ones. They max out at about 2, maybe 3in. But there are no extra arm pads in the stuff left behind and the ones on the chair are indeed super narrow, so that’s concerning.

Other than that stuff, the chair looks great and we will make it work. I still hate the footrest hangers. They aren’t as ugly in person, but they also don’t match anything else on the chair. It’s black, purple, and green. They’re just a couple of random silverish bars. But the reason I really don’t like them is because I can’t operate them myself. The old system (like the manual hangers pictured below) have a paddle style release on the side that I can brush against a corner and they flip the footrest out sideways. The new ones are operated by a trigger style latch, so someone has to pull the trigger and twist the footrests out. I won’t be able to do that by myself. Hopefully, that’s my only loss when I finally get in the new chair. At least it’s a pretty chair.

Howdy, howdy! How’s everyone doing this lovely Wednesday? Things here are usual. The waiting game. Medicaid decided it is time for me to renew, which basically just means proving I’m still poor as well as cripple. I got everything together and sent it in. Last year they screwed me around even though I had everything faxed to them within a day of each letter I received. I called them repeatedly and was told I was fine and they had everything. Got told I was denied because I didn’t send anything in. Had to have my CLASS case manager come call in with me. Luckily, we finally got in touch with someone who knew what they were doing and that lady input everything based on what I had in fact sent in and fast tracked my approval. So, to hopefully avoid all that drama, I submitted everything online this time. We’ll see if that goes any better. Anyway, I figured I would give you a small update on the Wheelchair Saga. You can check out parts 1, 2, 3, 4, and 5 in their respective links.

We’re still in the hurry up and wait phase. Which is partly my fault. I hate the footrests that come with the Q700, so I had emailed Sunrise (they make the Quickies) to see if they could put hangers and plates from the manual chairs on the Q700. They took forever to answer, but eventually said they could do that. My chair order had only been put in a couple of days before, so I decided to ask Universal to see if they could get me what I wanted instead of the ugly ones. They asked for a hold to be put on my chair and asked if it could be done. At first it seemed like it would be fine, but it would cost extra. Then it took a week for Sunrise to randomly say no they can’t do it. I don’t know why it took so long. No idea why they can’t do it. Whatever. So, that added an extra week of waiting for nothing. The original guesstimate for delivery was 2-3 weeks. That was June 1st. Throw in the week I waited for nothing. 3-4weeks. It’s been 6 weeks.

But I did get an email from Mohamed on July 10th saying that he was told my chair had shipped from Nashville and that they should get it this week. He did inform me that even though they couldn’t get the hangers I wanted, they could do the footplates. At least they won’t be as ugly/cheap looking. Anyway, they’ll then call me to schedule the appointment to bring it out and set everything up. More waiting! Maybe I’ll have something new to report next week.