Hello, hello! How’s everyone doing this wonderful Wednesday? Things here are usual. I called Medicaid again yesterday because I was still waiting. It seems like it worked, though. I haven’t received the official acceptance letter, but the renewal disappeared from my benefits page and both my end dates (I get Medicaid and a Medicare Savings Program from the state) have switched to a year from yesterday. That’s one less worry for now. Now, I just have to keep worrying about the wheelchair. Which is what this post is about! If you want to catch up on the Wheelchair Saga, here are the previous parts: 1, 2, 3, 4, 5, 6, 7, 8, and 9. I’ll try to keep this latest installment short.

On Friday, September 18th, Universal sent Ricky (a different tech) out to work on the chair. He doesn’t know anything about Quickies either, but he’s a little more willing to experiment with things than Randy was. He spent like five hours here trying to get the joystick to mount directly to the armrest with what he had on hand. It didn’t work. No matter what he and Dad did. But he did want to see me in the chair, so I finally got to sit in it! I learned a lot. I think Ricky and Dad did too. Plus, Ricky got Gustavo (the most experienced tech they have who happens to be in Florida) on a video call. Gustavo mentioned maybe getting a Quickie rep out here who knows what they’re doing and what kinds of modifications are possible. Dad’s been saying they should do that all along, but honestly, Universal is the kind of company who will exhaust every one of their techs and the client before they’ll shell out money to bring in specialists. Even though it probably costs them more in the long run. It’s annoying.

Anyway! Here’s a revised list of things that need to be fixed/adjusted/tweaked before the chair will work for me.

1. Joystick issues. It needs to be mounted directly to the armrest instead of six inches away from it. The button still needs programmed. And I need to figure out the best mounting places for the two button boxes.

2. Footrests. Those hangers that I hate because they’re ugly? They also stick out way too far, so my toes barely reach the footplates. I need swing aways because I can’t straighten my legs to get my shoes on/off or my pants off, so we have to be able to flip the footrests back out of the way. Otherwise, I probably would have tried the behind the knee model that’s standard with this chair. But my feet also sit fairly wide apart, so don’t think that model would work for me anyway. I just need hangers that go straight down instead of jutting out. Tried my old ones on the new chair, but the part that goes into the mount is too small. Boo.

3. Armrests. They’re too high. That’s always been a problem with my Quickie chairs. Even when they’re at their lowest, we have to put a piece of wood under my seat to get me where my elbows can both rest comfortably. Hopefully these go lower (they’re completely different from my old chair, so maybe), but it’s not a problem that really worries me as much as the first two issues.

4. Headrest. It’s a matter of finding a new mount or clamp. The mount on my old chair is for a round pipe. The new chair is all boxy angles. Hopefully they can figure something out since it’s literally their job. But I also feel like it’s an issue Dad and a trip to the hardware store could solve if need be, as a long as everything else works out. So, I’m not losing sleep over this one. They don’t make side mounted headrests (I can’t be the only person who needs one, can I?), so it’s always an adventure rigging one up when switching chairs.

5. Thigh supports. Once everything above is taken care of and I can sit properly, we need to fit those to keep my fat ass from sliding around every time I hit a bump.

6. Ventilator. After we’re sure the chair will work for me, they need to move my vent over and hook it to the batteries of the chair.

7. EZ Lock. We need to figure out how to get a bracket for the new chair and install it so I can ride in the van. I don’t know if Universal can order the bracket or not. That’s usually done through the van modifications place and they charge ridiculous amounts to install one (they won’t just order it and give it to Dad for the cost of the part).

8. Seat cushion. My left leg went to sleep when I was in the chair, but I couldn’t sit normally, so it might turn out to be fine. We’ll have to see how I feel once I’m positioned properly. We may or may not need to get a Roho (my air cushion).

That’s all I can think of off the top of my head. It’s still a daunting list, but there are really only a couple major issues that need to be overcome. The rest is either stuff we deal with every single time I switch chairs or just things that need tweaks. It makes me feel a little better. This turned out to be rather long. Oops. My bad.

Hello, hello! How’s everyone doing this wonderful Wednesday? Welcome to September! Things here are still “hurry up and wait” all around (Medicaid, wheelchair, etc.). I wrote 15,365 words in August and I wrote at least a little every day. I plan to do it again this month with my only real goal being “write more than August.” Anyway, I don’t have much to ramble about, so here’s another update to the Wheelchair Saga. You can find parts 1, 2, 3, 4, 5, 6, 7, and 8 at their respective links. Here we go.

Background: Randy from Universal Med Supply brought the chair out on July 28th. Two parts were wrong. It should’ve taken a week tops to get the replacements, but for some reason it took them a month (no idea who dropped the ball on this). I spent a month having to pull teeth to get answers and timelines. I’m not a happy Cyn (for those who don’t get the reference, I’ve been known as CynicalCripple online since the Yahoo chat days and people still call me Cyn). Anyway…

On August 31st, Randy brought out the replacement parts. Problem? He never bothered to learn how to program the button I ordered. Second problem? He was running so late that Sunrise Medical’s IT department was already closed, so he was going to have to come back again to program it with help. Why not just reschedule when you realize you’re going to be that late? I mean… I could have been the bigger person and told him to just try again a different day because I knew that was going to happen, but I’m petty. They want to make him make a useless trip, that’s their problem. I’m not giving them an easy out after everything they’ve done. But I digress. He replaced the knee pads with the correct thigh pads. So, those problems are at least partially corrected. Also, Mohamed didn’t send the “try it just in case” armrest pads. Again. I figure those are never coming and Dad will have to come up with something if the current armrests are too narrow to support my left side and right elbow. Also, there’s a new problem!

No one (looking at John West here) bothered asking me about what kind of joystick mount I needed and I honestly never thought about it or mentioning it. I figured a standard mount that sits against the armrest would be, you know… standard. Oops. They sent a swing away mount. In theory, it’s great. In practice, it’s not particularly adjustable and it’s way too far from where my hand would sit. My current joystick has never been very comfortable for me in that respect, but the new one is impossible. So, now I have to wait for a new mount for that. No idea how long that’s going take. Ugh.

It’s not like walking onto a car lot and driving away with something. Don’t ever think being cripple is easy. It’s mostly just paperwork and waiting.

Hello, hello! How’s everyone doing this lovely Wednesday? Nothing new here. Official status of basically everything in my life: still waiting. If you’re just tuning in to the Wheelchair Saga, you can find parts 1, 2, 3, 4, 5, 6, and 7 at their respective links. This is going to be short.

Randy came out three weeks ago as of Tuesday around 3pm. The incorrect button was supposed to be shipped priority the day after he came out. It was shipped last week. I have had to be short in my emails to get updates. Yesterday, I asked for updates. The response was swift. Universal Med Supply has received the button and the new mounting hardware for the thigh pads, but there’s still no word on the thigh pads themselves. Mohamed called the wheelchair company and is waiting for them to get back to him about what’s going on with the pads. So, yeah. Still waiting.

Howdy, howdy! How’s everyone doing this lovely first Wednesday of August? I’m grumpy and annoyed and haven’t been sleeping well at all. I called Medicaid yesterday and wasted an hour and a half of my life. Like 70 minutes of that was spent on hold. First girl was sweet but useless (they always are because I think their entire job is to transfer people to where they might need to go). She transferred me to the special escalation unit where they can answer basic questions or forward you to higher ups. I just wanted to know if my renewal was actually received. Second girl (less cheerful but also sweet) confirmed that it has been received and is actually under review. They have until November 12 to make their decision. But I really just wanted a recording saying it was received in case they try to screw me around like last year. Anyway, I’m mostly grumpy and annoyed about the wheelchair, so let’s update the Wheelchair Saga! Parts 1, 2, 3, 4, 5, and 6 can be found at their respective links. I’ll try to be quick because (believe it or not) this is not the last installment.

A little over a week ago, a guy named Randy brought my new wheelchair out and proceeded to start setting it up for me. Yay? Not really. There were things that were wrong. First off, I can’t reach the buttons on the joystick box, so I have to order special programmable buttons just to turn my chair on and off or control the speed profiles and seating. I currently have huge buttons that I have always hated aesthetically speaking. When I found a smaller two-in-one version, I was super happy. They cost Dad $525 out of pocket, which is fucking ridiculous. But for some reason, they sent a set that only had one wire. You have to plug the buttons in to make them work. In two different ports. Otherwise, only one button works. I checked. I told Mohamed I wanted the button that had two wires, so not my fault. I don’t know if it was ordered wrong or if Sunrise (Quickie maker) sent the wrong one. Either way, Randy told Mohamed and a Quickie tech what we needed and it was supposed to be shipped the next day priority after Mohamed signed paperwork. A week ago.

Another thing wrong was that I ordered thigh support pads. I got tiny ass knee support pads. I don’t know if any of you have seen my thigh fat, but it will destroy those tiny circles the first pothole we hit that jostles me into them. They could’ve sent either of the thigh pads and it would’ve been fine. Why knee pads? Who screwed up? Probably Universal, but I can’t be positive, so all I can do is grit my teeth and wait for it to be fixed.

The only other unplanned concern I have is the arm pads. I repeatedly told Mohamed that I need wide and flat arm pads. He said he would send out some different styles and we could try to make them work because Quickie doesn’t really have wide ones. They max out at about 2, maybe 3in. But there are no extra arm pads in the stuff left behind and the ones on the chair are indeed super narrow, so that’s concerning.

Other than that stuff, the chair looks great and we will make it work. I still hate the footrest hangers. They aren’t as ugly in person, but they also don’t match anything else on the chair. It’s black, purple, and green. They’re just a couple of random silverish bars. But the reason I really don’t like them is because I can’t operate them myself. The old system (like the manual hangers pictured below) have a paddle style release on the side that I can brush against a corner and they flip the footrest out sideways. The new ones are operated by a trigger style latch, so someone has to pull the trigger and twist the footrests out. I won’t be able to do that by myself. Hopefully, that’s my only loss when I finally get in the new chair. At least it’s a pretty chair.