Hello, hello! How’s everyone doing this lovely Wednesday? Things here are annoying, but fine. It’s late on Tuesday because I spent too much time on the phone with Medicaid. Again. Then, I avoided productivity in favor of watching TV with Dad. Shame on me, I know. I’m mostly just having trouble mustering up energy to do anything. I wake up tired. I stay tired despite having my usual amounts of caffeine. Sleep has been normal (just meh). Everything is just meh. Anyway, since I don’t have anything to ramble about, I thought I’d go on a rant. Don’t worry. Next week is the book review, so it’ll be a regular post.

I don’t remember if I’ve talked about it here, but Medicaid decided to force me to sign up for something called Star+Plus back at the end of May. I looked into it and everything I read said I couldn’t be on that program because I’m also on a program called CLASS, plus I’m on Medicare. So, I asked my CLASS case manager and she assured me I could be on Star+Plus, but not on the waiver program version of it. I took her at her word and didn’t think much about it.

Fast forward to July 1st when the program is supposed to activate. Some stuff has occurred that has me questioning things, so I do another search about Star+Plus. I find one super hidden thing that says people on CLASS can be on the program, but everything else says I’m not eligible for it. Add on the fact that I try to activate an online account with the insurance company that handles Star+Plus and keep getting told that I don’t exist, and I start getting antsy. Being the paranoid person I am, I contact Medicaid multiple times over the next week and a half to ask what’s going on and why my account isn’t working and how come they tried to put me on this program when I’m already on this other program, etc. For days, I get passed around to different departments and told conflicting things until someone finally escalates my case.

When someone finally calls at 8:30 in the morning, I don’t answer. I call back and get swapped around a couple of times until someone can tell me the woman who called just wanted me to know she was investigating my case and would call me when she knew more. Why she couldn’t just tell me that in the message, I don’t know. So, I wait and I check my YourTexasBenefits account every single day. On Thursday (Dad’s birthday), all mention of Star+Plus is removed from my account. Yay, right? I figure I’ll be getting a call that everything is straightened out and I’m back on traditional Medicaid.

Still hadn’t heard anything yesterday, so I called to get an update. I get passed around a couple of times because it’s the government and they refuse to give you a direct line to the department you need. But I end up on the phone with someone in the wrong department but who actually seems to know what she’s talking about. She confirmed I was right all along and that being on CLASS and Medicare precludes me from being on Star+Plus. Everything in her system indicates that I’m back on traditional Medicaid. She made a note that all mention of Star+Plus was removed from my YourTexasBenefits account. And she got in touch with the escalation unit for me. Supposedly, they’re still waiting for some kind of confirmation from Medicaid that I’m back on traditional Medicaid and that’s why they haven’t been in touch.

So, this has all been a case of the left hand not knowing what the right hand is doing. Because government. And I’m still waiting to officially be told I’m back on traditional Medicaid. Such fun. Ugh.