Hello, hello! How’s everyone doing this lovely Wednesday? Things here were annoying this past week. The good: Dad’s colonoscopy was fine and we got food afterwards. In case you don’t know, you do NOT have to be sedated to get one, so don’t let that stop you. You have to be adamant about it and remind them every time they call and day of, but yeah. It’s fine. The bad: on Friday, I got a letter saying my Medicaid was rejected because I didn’t turn in my renewal paperwork. That was a blatant lie. I turned it in 5 days after I got the initial letter saying that I needed to do it. I later found out some stuff was missing, but all they said I needed to turn in was the signature page. I did that on the same day I got the letter telling me stuff was missing. Ugh. Anyway. I have nothing to blog about, so here are the details of the Medicaid clusterfuck if you’re interested.

October 17th: Got a letter canceling my Medicaid because they didn’t receive my renewal paperwork.
Uh, what? That is completely untrue. Here’s the original timeline:
July 12th: Received an email saying I have a letter in my YourTexasBenefits account. The letter informs me it’s time to renew my benefits and I have 30 days to do it.
July 17th: I submit the paperwork via my CLASS case manager who faxes it in.
August 4th: I haven’t heard anything, so I call to make sure my paperwork was received. I’m assured it was and told it could take 30 to 90 days for a response.
August 29th: Received a letter via snail mail saying that my paperwork wasn’t received and I had 5 days to submit any missing items. Called the same day (recorded every call from here on) and was told they just needed the signature page. Sent the page that day.
September 2nd: It was a holiday weekend, so this was the earliest I could call to confirm they received it. They did.
September 11th: Got an email saying that my paperwork wasn’t received. Called and was told everything was received and under review. All I could do was wait.
October 17th. Denied. Called and was initially told that my paperwork was not processed. After she spoke to her supervisor, I was suddenly at fault for not sending the signature page in within 5 days of the letter even though I sent it the day I received the letter.
October 20th: My CLASS caseworker came over and we called together. Got swapped around to three different people. One had to dig around to find my paperwork, the second swore it hadn’t been submitted in a timely manner until she actually looked at the dates, and the third one took one look and said I submitted everything when I was supposed to, so she reopened my case and input all my stuff, only asking me to verify that I only have one bank account. She approved it and said there shouldn’t be any gaps in my coverage.
October 21st: Received a letter via my YourTexasBenefits account with the approval letter.

I really don’t know why they have to make everything so difficult. Why can’t they assign a case worker to be on your renewal or application or whatever from the beginning of the process to the end? It doesn’t have to be the same person every year, but it would be so much easier than cold calling 2-1-1 and hoping you get in touch with someone who knows what they’re doing. It would also be better for them because they wouldn’t have to research every call they get and hope everyone else took notes. The way they handle Medicaid in Texas doesn’t make sense to me. But I’m good for another year (maybe, who knows with all the cuts the Nazis… oops, I meant Republicans… are trying to push through), so I’m going to stop thinking about it now.