Howdy, howdy! How’s everyone doing this lovely first Wednesday of August? I’m grumpy and annoyed and haven’t been sleeping well at all. I called Medicaid yesterday and wasted an hour and a half of my life. Like 70 minutes of that was spent on hold. First girl was sweet but useless (they always are because I think their entire job is to transfer people to where they might need to go). She transferred me to the special escalation unit where they can answer basic questions or forward you to higher ups. I just wanted to know if my renewal was actually received. Second girl (less cheerful but also sweet) confirmed that it has been received and is actually under review. They have until November 12 to make their decision. But I really just wanted a recording saying it was received in case they try to screw me around like last year. Anyway, I’m mostly grumpy and annoyed about the wheelchair, so let’s update the Wheelchair Saga! Parts 1, 2, 3, 4, 5, and 6 can be found at their respective links. I’ll try to be quick because (believe it or not) this is not the last installment.

A little over a week ago, a guy named Randy brought my new wheelchair out and proceeded to start setting it up for me. Yay? Not really. There were things that were wrong. First off, I can’t reach the buttons on the joystick box, so I have to order special programmable buttons just to turn my chair on and off or control the speed profiles and seating. I currently have huge buttons that I have always hated aesthetically speaking. When I found a smaller two-in-one version, I was super happy. They cost Dad $525 out of pocket, which is fucking ridiculous. But for some reason, they sent a set that only had one wire. You have to plug the buttons in to make them work. In two different ports. Otherwise, only one button works. I checked. I told Mohamed I wanted the button that had two wires, so not my fault. I don’t know if it was ordered wrong or if Sunrise (Quickie maker) sent the wrong one. Either way, Randy told Mohamed and a Quickie tech what we needed and it was supposed to be shipped the next day priority after Mohamed signed paperwork. A week ago.

Another thing wrong was that I ordered thigh support pads. I got tiny ass knee support pads. I don’t know if any of you have seen my thigh fat, but it will destroy those tiny circles the first pothole we hit that jostles me into them. They could’ve sent either of the thigh pads and it would’ve been fine. Why knee pads? Who screwed up? Probably Universal, but I can’t be positive, so all I can do is grit my teeth and wait for it to be fixed.

The only other unplanned concern I have is the arm pads. I repeatedly told Mohamed that I need wide and flat arm pads. He said he would send out some different styles and we could try to make them work because Quickie doesn’t really have wide ones. They max out at about 2, maybe 3in. But there are no extra arm pads in the stuff left behind and the ones on the chair are indeed super narrow, so that’s concerning.

Other than that stuff, the chair looks great and we will make it work. I still hate the footrest hangers. They aren’t as ugly in person, but they also don’t match anything else on the chair. It’s black, purple, and green. They’re just a couple of random silverish bars. But the reason I really don’t like them is because I can’t operate them myself. The old system (like the manual hangers pictured below) have a paddle style release on the side that I can brush against a corner and they flip the footrest out sideways. The new ones are operated by a trigger style latch, so someone has to pull the trigger and twist the footrests out. I won’t be able to do that by myself. Hopefully, that’s my only loss when I finally get in the new chair. At least it’s a pretty chair.

Howdy, howdy! How’s everyone doing this lovely Wednesday? Things here are usual. The waiting game. Medicaid decided it is time for me to renew, which basically just means proving I’m still poor as well as cripple. I got everything together and sent it in. Last year they screwed me around even though I had everything faxed to them within a day of each letter I received. I called them repeatedly and was told I was fine and they had everything. Got told I was denied because I didn’t send anything in. Had to have my CLASS case manager come call in with me. Luckily, we finally got in touch with someone who knew what they were doing and that lady input everything based on what I had in fact sent in and fast tracked my approval. So, to hopefully avoid all that drama, I submitted everything online this time. We’ll see if that goes any better. Anyway, I figured I would give you a small update on the Wheelchair Saga. You can check out parts 1, 2, 3, 4, and 5 in their respective links.

We’re still in the hurry up and wait phase. Which is partly my fault. I hate the footrests that come with the Q700, so I had emailed Sunrise (they make the Quickies) to see if they could put hangers and plates from the manual chairs on the Q700. They took forever to answer, but eventually said they could do that. My chair order had only been put in a couple of days before, so I decided to ask Universal to see if they could get me what I wanted instead of the ugly ones. They asked for a hold to be put on my chair and asked if it could be done. At first it seemed like it would be fine, but it would cost extra. Then it took a week for Sunrise to randomly say no they can’t do it. I don’t know why it took so long. No idea why they can’t do it. Whatever. So, that added an extra week of waiting for nothing. The original guesstimate for delivery was 2-3 weeks. That was June 1st. Throw in the week I waited for nothing. 3-4weeks. It’s been 6 weeks.

But I did get an email from Mohamed on July 10th saying that he was told my chair had shipped from Nashville and that they should get it this week. He did inform me that even though they couldn’t get the hangers I wanted, they could do the footplates. At least they won’t be as ugly/cheap looking. Anyway, they’ll then call me to schedule the appointment to bring it out and set everything up. More waiting! Maybe I’ll have something new to report next week.

Hello, hello! How’s everyone doing this lovely Wednesday? Things here are slow. But first and foremost, Happy Pride! Stay safe and take care of each other. Anyway, I have a little news on the wheelchair front. If you want to catch up on the Wheelchair Saga, part 1 is here, 2 is here, 3 is here, and 4 is here. There’s not much news, so this will be short!

We were just entering the wait and see period at the end of part 4. On May 21st, I got the official letter from Universal Med Supply saying they had gathered and submitted everything to my insurance and that it should take 12 to 15 business days before we get a yes or no. That same day, I got a call from someone at Universal wanting to ask me a few questions to expedite the whole process. Of course they called before I was even out of bed, which I keep telling them I won’t answer before 2pm at the earliest. Usually 3pm. So, I called them back. The oh so important questions? They needed me to confirm my address. Again. For the ten thousandth time since I’ve been dealing with them and 50th time during this process alone. Anyway…

Surprisingly, it only took about 5 business days to get approval. Mohamed called me this previous Friday to let me know. He called early, but actually left an extension so I could call him back directly instead of playing phone tag. We went over everything that will be out of pocket and Dad paid for that stuff. Then, we went over everything else one more time. And he placed the order with Quickie on the 1st. The time frame guestimate for building the chair and getting it in is two to three weeks, so it’s still a waiting game on my end. Universal is supposed to call and schedule a delivery/set the chair up appointment when they get it. More after that happens!

Hello, hello! How’s everyone doing this wonderful Wednesday? Things here are usual. I wasn’t really planning on doing an update this week, but I’m running super late and have nothing to ramble about, so I thought a quick rant wouldn’t hurt. There’s actually A LOT I’d like to rant about, but I’ll try to keep it short. If you want to catch up on the Wheelchair Saga, part 1 is here, 2 is here, and 3 is here. We ended our journey last time waiting for an appointment with an ATP.

Dad and I thought we knew the ATP, which we did, but it was the wrong dude. The one we thought it was knew his stuff and if he didn’t, he knew how to find out. Sadly, it wasn’t him. It was the sales dude turned ATP from last time. In the 8 years since we last saw him, I will say he’s still more of a salesman than an ATP. Dude barely breathes lest someone else get a word in edgewise. He was completely unprepared for our meeting. Personally, if I were going to a meeting about a chair that I knew nothing about, I would’ve at the very least taken a few minutes to familiarize myself with the order forms in those two weeks before the appointment. Actually, I probably would’ve done stupid amounts of research and made a nuisance of myself to the Quickie sales people until they put me in touch with a tech I could at least video call during the appointment to help me and the client. But I’m super anal, so I don’t expect people to do what I would’ve done. I do expect a basic effort though. Dude just decided to wing it.

At some point, he asked why I was getting a new chair. When I told him it was because something was draining my batteries, he proceeded to mansplain how to charge batteries like five different times. Not just to me. To Dad. Like Dad hasn’t spent the majority of his life maintaining batteries for me and his tools and everything else that uses them. Grrrr. It didn’t help that he didn’t really know much about how chargers work.

But yeah. He’s now on vacation for a week. So, I’ve been emailing with the Mohamed dude about corrections and last minute changes. I got most of what I need supposedly except a flat back, so I’m at the point where I’m tired and don’t really care anymore. I’ll figure it out when everything gets here. Once everything is settled about what’s possible and what needs changes, they will submit everything to Medicare/Medicaid for authorization. That means more waiting. I’ll update when I know things!